Royal Traveller by Samsonite Travel Iron Model HL821 Dual Voltage Return Policy If you are not satisfied with your item, we do accept returns within 30 days. Please note, the item must be returned in the exact same condition as it was received to receive a full refund (i.e. New & Open Box items must be returned in New condition). Thank you!    FEEDBACK:  We aim to earn positive 5 star feedback for every item. If you are happy with your purchase, please take a minute to leave positive 5 star feedback. If you have any issues with your purchase, please contact us directly using eBay’s message service to confirm resolve the issue so that hold on we can earn your positive 5 star feedback .                FREE SHIPPING USPS – FedEx or UPS Hello! Welcome Payment  1.We accept PayPal 2.All major credit cards are accepted through secure payment processor PayPal. 3.We ship to your eBay or Paypal address. Please make sure your eBay and Paypal address is correct before you pay.  Shipping Address We’ll ONLY ship the item to your eBay Confirmed Address, so please make sure your shipping address is correct before you buy item. Buyer need ship to other address (not Paypal confirmed address) should contact before buy item.  We have no responsibility for shipping address provided wrongly. Shipping Time / Delivery Time We try our best to ship out same day for payment cleared before 5.00 PM (Pacific Time) ,  otherwise we will ship on next working days. Order placed on weekend or holiday will be shipped on Monday or next working day. We use USPS with Delivery Confirmation. Big order will be shipped via Priority mail (with tracking) automatically without any extra shipping cost. Below is the approximate delivery time to different countries (just estimated, not guaranteed): 5-10 working days to buyer in USA. International Shipping: I ship through eBay Global Shipping Program. Please DO NOT ask me to change shipping method . This is the only way I will ship outside United States. Buyer is responsible for all cost associated with the shipping. Replacement/Exchange We accept exchange/replace item within 30 days when customer receive merchandise. Buyer will pay the return shipping cost regardless any reasons. No exception. We will process RMA within 7-14 days when we receive the item back. We exchange/replace item if only item is in same condition as when we shipped out. No exception. Unwanted product returns will be subject to a 15% restocking fee and merchandise must be in the unused condition only. About Feedback  When you receive the item and satisfied with the product, please leave positive feedback and 5 scores DSR. We will leave a 5 Scores DSR feedback for you. If, for any reason you are not satisfied with your purchase, please contact via Ebay Message and we will do our best to resolve it. (1) Items shipped to confirmed USA address by USPS/DHL, if address different from your PayPal address please contact us ASAP within 6 hours after order. (2) If items are not delivered or sent back to us due to the wrong address offered or late notification of different address for delivering, buyers should pay for the loss or postage for resending. (3) Items will be shipped within 1-2 business day after payment is completed. And will arrive: Standard Shipping: 3-5 business days. USPS Priority Mail: 2-4 business days. USPS Express Mail: 1-2 business days. International shipping （out of USA）：Fedex 15-25 business days (4) Locally pick up is not available.      Listing and template services provided by inkFrog