THE SHAPE OF THE PLUGS ADAPTS COMFORTABLY TO THE AUDITIVE CANAL We accept payments by PayPal or bank transfer/account deposit Payments by bank transfer will be made to our «La Caixa» account. Payment must be made within 5 business days of the purchase date If payment is not received within this period, a claim for non-payment will be automatically opened. Ordinary mail does not have a tracking number and its delivery time is 3 to 7 business days. We accept returns only in case you receive an incorrect, damaged or non-working item. Returns will only be accepted within a period of 5 days from the delivery of the item. In our profile you can consult the comments of the rest of the buyers, which will give you more security If you receive a defective or non-working item, please contact us befo.